Frequently Asked Questions
Everything you need to know about your favorite tees and toys.
What is the best way to wash my TeeTurtle apparel?
To keep your designs vibrant, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid ironing directly on the printed graphics.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3 to 7 business days. International shipping times vary by location, usually ranging from 2 to 4 weeks depending on customs.
What is your return and exchange policy?
We want you to love your gear! You can return or exchange any unwashed and unworn items within 30 days of delivery. Please note that mystery items are final sale.
How do I know which size to order?
We offer several different fits, including Ultra-Soft, Men's/Unisex, and Women's Fitted. Please refer to our detailed Size Guide located on each product page for specific measurements.
Are your plushies safe for all ages?
Yes! Our Reversible Plushies are safety tested and ASTM certified for ages 3 and up, making them the perfect gift for kids and adults alike.
Do you offer international shipping?
Absolutely! We ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your destination.